Qualys

Qualys Cloud Platform Operations is currently investigating an issue causing degradation in PC scan processing on Qualys EU Platform 2. Users may expect a delay in the PC data availability on the UI. Further updates will be shared as they become available. Ticket reference for this incident: IM-12624.

Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available. Ticket reference for this activity: IM-12682

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 3. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load.

Qualys Cloud Platform Operations is currently investigating an issue causing slowness in the WAS/TAS module on the US platform 03. Further updates will be shared as they become available. The ticket reference for this incident is IM-12680.

Qualys Cloud Operations has identified an issue with our agent re-provision feature within our purge rules that is impacting the provisioning of agents post deletion. A fix is currently being worked on. Further details will be shared as they become available. The ticket reference for this incident is IM-12674

Qualys Cloud Platform Operations is investigating an issue for the connectors stuck in synchronizing state. Further updates will be shared as they become available. Ticket reference for this incident: IM-12673.

Qualys Cloud Operations is currently investigating an issue on US Platforms 2 and 3 causing WAS Scans to not progress. Further updates will be shared as they become available. The ticket reference for this incident is IM-12671

Qualys Cloud Operations is currently investigating an issue affecting user login to US GOV Platform 1. We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12670.

Qualys Cloud Operations is currently investigating an issue affecting user login to IN Platform 1. As a temporary workaround, users can log in using the following link: [https://qualysguard.qg1.apps.qualys.in/portal-front]. QWEB modules (Vulnerability Management (VM) and Policy Audit (PA)) are not loading at this time. However, other features, such as API scans, reports, and other modules, are functioning normally. We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12668.

Qualys Cloud Operations is currently investigating an issue causing WAS scans to fail to launch due to scanner unavailability. Further updates will be shared as they become available. The ticket reference for this incident is IM-12667

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12659.

Qualys Cloud Platform Operations is currently investigating an issue causing degradation in PC scan processing on Qualys EU Platform 2. Users may expect a delay in the PC data availability on the UI. Further updates will be shared as they become available. Ticket reference for this incident: IM-12624.

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys US Platform 1. As a result, customers may experience slow performance when logging into PA Module may take longer to load. Further updates will be provided as they become available. The ticket reference for this incident is IM-12655.

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available. The ticket reference for this incident is IM-12654.

Qualys Cloud Platform Operations is currently investigating an issue causing some VM and PC Scheduled scans not getting triggered. On-demand scans are working fine. Further updates will be shared as they become available. Ticket reference for this incident: IM-12653.

Qualys Cloud Platform Operations is currently investigating an issue where the Appliances tab in VMDR is not loading. Further updates will be shared as they become available. The ticket reference for this incident is IM-12647.

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12643.

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM/PC scan processing. Some users will notice a delay in the time it takes for data captured via VM/PC scans to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12642.

Qualys Cloud Operations is currently investigating an issue on the US Platform 4 that is impacting Cloud Connector functionality, including creation or run and listing. Further updates will be shared as they become available. The ticket reference for this incident is IM-12637.

Qualys Cloud Platform Operations is currently investigating an issue where the File Integrity Monitoring (FIM) modules on UK Platform 1 take a long time to load. Further updates will be provided as they become available. The ticket reference for this incident is IM-12635.

KSA Platform 1 is currently experiencing an issue with logins as well as the Vulnerability Management and Policy Audit scans are impacted. The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12630.

Qualys Cloud Platform Operations has identified an issue causing PA agent backlogs on EU Platform 2. Further updates will be shared as they become available. Ticket reference for this activity: IM-12624

Qualys Cloud Operations has observed that both VM and PC scans are moving into an error state. The team is currently investigating further. Further updates will be provided as they become available. The ticket reference for this incident is IM-12627.

Qualys Cloud Operations is currently investigating an issue on CA Platform 1 that is impacting AWS Connector functionality, including creation and listing. Further updates will be shared as they become available. The ticket reference for this incident is IM-12626.

Qualys Cloud Operations is currently investigating an issue with VM/PC scans on US GOV Platform 1. Scans are not launching via UI or API against IP and Asset Tag targets. Further updates will be shared as they become available. The ticket reference for this incident is IM-12625.