Qualys

US Platform 3 is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12483.

Qualys Cloud Operations is currently investigating an issue causing intermittent slowness and login to the Cloud Agent module on US Platform 2. General agent activity and API are currently not impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12480

Qualys Cloud Platform Operations is currently investigating an issue that is causing event processing degradation in the FIM module on Qualys US Platform 2. Further updates will be shared as they become available. The ticket reference for this incident is IM-12477.

Qualys Cloud Operations is currently investigating an issue causing various modules on the platform to not load properly. Further updates will be shared as they become available. The ticket reference for this incident is IM-12474.

Qualys Cloud Platform Operations is investigating an issue that is causing PCI On-demand/Scheduled scans to stay in Launch Requested state and can't be processed so will be cancelling them. New scans are working as expected. Further updates will be shared as they become available. Ticket Reference for this incident: IM-12473

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 2. As a result, customers may experience slow performance when logging into Qualysguard FO, and the dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available.

Qualys Cloud Operations is currently investigating an issue causing intermittent slowness and login to various modules on the platform. Scans and API are currently not impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12468.

Qualys Cloud Operations has identified an issue that is preventing users from seeing CAR approved scripts on UI when they try to create SM UDC from PA side i.e scripts are not listing in UI and is blocking customers to Use CAR script in PCUI. The ticket reference for this incident is IM-12464.

Qualys Cloud Operations has identified an issue that is preventing users on all shared cloud platforms from downloading a detailed report from within VMDR Vulnerabilities. Exporting details from VMDR > Vulnerabilities (Group by option selected) and "Download Detailed Report" option checked, results in an error at this time. A fix has been identified. Further details will be shared as they b...

Qualys Cloud Operations is currently investigating an issue that is causing SAML / SSO / 2FA users to be kicked back to portal login when trying to access our Cloud Agent and Administration modules. Direct user login is not impacted at this time. Further updates will be shared as they become available. The ticket reference for this incident is IM-12462

Qualys Cloud Operations is currently investigating an issue where Qualys Cloud Agents configuration profile downloads do not advance past Pending status. Further updates will be shared as they become available. The incident ticket for reference is IM-12460.

Qualys Cloud Platform Operations has identified two issues. 1. Newly introduced QQL tokens are suggested but do not function. 2. A few of the old QQLs are not auto-populating. However, they are functioning properly. Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm The ticket reference for this incident is IM-12457

Qualys Cloud Platform Operations encountered slowness accessing vulnerabilities tab. We have taken necessary actions to resolve the issue and currently kept it under monitoring. The ticket Reference for this activity: IM-12458

CA Platform 1 and EU Platform 1 are currently experiencing an issue where users are observing a discrepancy in the vulnerability count in the VMDR module. The Qualys Cloud Platform Operations team is actively investigating this issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12456.

Qualys Cloud Platform Operations has currently identified an issue where the count for widgets is showing as zero, and some widgets with trending enabled are not displaying the correct count in the VMDR Dashboard. The ticket reference for this incident is IM-12455.