Qualys

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing a delay in processing the data to the UI. Users will notice that information takes longer than expected to become available in UI and via API for AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12779.

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys In Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in data availability in the UI. Users will notice that information takes longer than expected to become visible in UI for AssetView, VM Dashboard, Cloud Agent, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12737.

We are currently investigating an issue with the US03 platform in which the EDR UI is inaccessible. Our technical teams are actively working to identify the cause and restore access. Ticket reference for this activity: IM-12785

UK Platform 1 is currently experiencing an issue where PA UI is not loading properly. The Qualys Cloud Platform Operations team is actively investigating the issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12784.

Multiple Shared Cloud Platform is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Scans and APIs are functioning normally. Only the UI Login is affected. Impacted PODs EUPOD1 EUPOD2 KSAPOD UKPOD1 Further updates will be shared as they become available. Ticket reference for this incident: IM-12783.

EU Platform 2 is currently experiencing an issue where script execution details are not reflecting in CAR UI. The Qualys Cloud Platform Operations team is actively investigating the issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12782.

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys UK Platform 1, where scan data processing has completely stopped. As a result, newly collected scan data is not being processed or reflected in the UI. Users may observe that information is not being updated across AssetView, VM Dashboard, Cloud Agent, CSAM/GAV, Policy Audit, Web Application Scanning, and Unified Dashboard. Our teams are actively working to restore scan data processing. Further updates will be provided as more information becomes available.

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing a delay in processing the data to the UI. Users will notice that information takes longer than expected to become available in UI and via API for AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12779.

Qualys VM Platform Operations has identified high lag on vm-scan-event which will impact VM, ML as-well Agent scan processing. We are observing the increase in unprocessed scan count and taking required actions. Further updates will be shared as they become available. Ticket reference for this activity is IM-12776.

Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM. Further details will be provided as they become available. The ticket reference for this incident is IM-12775.

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12775.

We are investigating an issue on the US03 Platform where users accessing VMDR are being unexpectedly redirected to the login page, impacting multiple UI modules. API functionality and scanning operations remain unaffected. We will provide further updates as they become available.

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys In Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

Qualys Cloud Operations team is currently investigating an issue that is causing a delay in the processing of VM scan events. This is impacting Scanner and Cloud Agent only at this time. Further details will be provided as they become available.

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 3. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI. Further updates will be shared as they become available. The ticket reference for this incident is IM-12768.

We are currently investigating an issue affecting user logins on the EU Platform 1. Scans and APIs are also impacted. The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible. Further updates will be provided as they become available. The ticket reference for this incident is IM-12767.

We are currently investigating an issue affecting user logins on the US Platform 1 The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible. Further updates will be provided as they become available.

Qualys Cloud Operations is currently investigating an issue that is causing the VMDR module and API to return 503 errors. Further updates will be shared as they become available. The ticket reference for this incident is IM-12762

Qualys Cloud Operations is currently investigating an issue that is causing the Total Cloud module to be inaccessible to users on US GOV Platform 1. Further updates will be shared as they become available. The ticket reference for this incident is IM-12761.

Qualys Cloud Operations is investigating an issue where users may experience SAML login issues. Non-SAML users should be able to log in to the platform. Further updates will be provided as they become available. The ticket reference for this incident is IM-12758.

Qualys Cloud Platform Operations is currently investigating an issue affecting the Mitigation library sync. Due to this issue, only new vulnerabilities will not be available for Mitigation. Our teams are actively working to identify the root cause and restore normal functionality. We will continue to provide updates as more information becomes available. For reference, the incident tracking ID for this activity is IM-12756.

Qualys Cloud Platform Operations is currently investigating an issue affecting VM and PC Scheduled reports and Knowledge-Base API. Further updates will be shared as they become available. Ticket reference for this incident: IM-12755.

Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules. Further updates will be shared as they become available. For reference, the ticket number for this incident is IM-12752.

Qualys Cloud Platform Operations is currently investigating an issue affecting the US Platform 4, which is causing delays in processing AWS asset data. As a result, the most recent information may not be reflected in the AWS Inventory and Posture tabs. Existing data remains available; however, newly discovered or updated assets, as well as evaluations, may take longer than usual to appear. Further updates will be shared as they become available. The ticket reference for this activity is IM-12750

Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys US Platform 1, in which users are unable to perform any actions in the WAS/TAS UI. Further updates will be shared as they become available. For reference, the ticket number for this incident is IM-12749.

Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2. Further updates will be shared as they become available. For reference, the ticket number for this incident is IM-12745.

Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys US Platform 1 and Platform 2, where downloaded reports in CSV and XML formats are returning empty files. Results downloads in PDF format continue to function normally, and the issue appears to be limited to CSV and XML exports. Additional updates will be provided as more information becomes available.

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.

Qualys Cloud Operations is currently investigating an issue affecting user login to US GOV Platform 1. API and scans are also impacted. We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12742.

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in Unified Asset Inventory. Further updates will be shared as they become available.

Qualys Cloud Platform Operations is currently investigating an issue that is causing delays in the upload of the latest inventory data for Cloud Agents. Users may notice discrepancies in the data displayed in AssetView, the VM Dashboard, the Cloud Agent UI, and CSAM/GAV. Further updates will be provided as more information becomes available.

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in data availability in the UI. Users will notice that information takes longer than expected to become visible in UI for AssetView, VM Dashboard, Cloud Agent, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12737.

Qualys Cloud Platform Operations has identified the issue and is currently working on a fix. All recent scans of containers and images are functioning as expected, and the latest data is now accessible. Further updates will be shared as they become available.