Vonage

We are currently observing SMS delivery degradation towards Bitel. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Please be informed that we are currently observing SMS delivery degradation towards Metfone. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

We are currently investigating a connectivity issue that impacted the video platform in the EU region between 12:19 UTC and 12:43 UTC on 30th January 2026. During this time, you may have experienced session connectivity issues, particularly with archive, broadcast and caption requests. As of now, the issue is resolved, and we will provide further updates as soon as more information becomes avai...

We have been notified by our supplier about an SMS delivery degradation towards Nigeria 9mobile (Etisalat). We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Please be advised that we are observing message delivery degradation towards Wind Hellas Greece. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Our engineering team is working to resolve the issue that may be impacting your SMS delivery/Voice services. We'll continue to provide further updates here within 1 hour. Thank you for your patience and understanding.

Please be advised that currently there is a delivery degradation towards Entel PCS network in Chile. You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Australia Long Virtual Numbers. We are working with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Please be informed that we have been notified of SMS delivery degradation towards Claro network in Costa Rica. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Please be advised that we are observing message delivery degradation towards Claro Brazil. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Telkomsel network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Our monitoring system has alerted us to a potential service issue with our platform. We are alerting customers immediately while our engineering teams investigate. If there is a customer impact, it is likely to be affecting the following products: SMS API Message API Verify API V2 - Slient Auth Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-AP...

We have been notified from suppliers about delivery degradation currently towards USA AT&T Network. You may observe degradation or delays for outbound and inbound SMS & MMS messages sent to / from all numbers in US AT&T. We are working with partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have an...

We are currently observing outbound calls degradation from a subset of our Indonesia Long Virtual Numbers. We are working along with our partners to resolve the issue and will post an updates as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions

Please be advised that we are observing partial SMS delivery degradation for domestic pre-registered brands towards China. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions

Please be informed that we are currently observing SMS delivery degradation towards the Rakuten network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

We have been notified by our suppliers about a degradation impacting messages to and from Verizon numbers. You may experience missing and delayed inbound and outbound SMS and MMS messages. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Between 04:00 UTC and 08:00 UTC on 22nd January 2026, we will be performing planned maintenance on our platform. During this maintenance window, some users may experience performance degradation or intermittent disruptions in Video Inspector, Archive Inspector and Voice Inspector tools. We appreciate your understanding and apologize for any inconvenience caused.

We are currently observing SMS delivery degradation towards SFR Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

We have been notified of delivery degradation for traffic towards Mexico AT&T, Movistar and Telcel Networks. We are working with our partners to resolve the issue. Please contact support@api.vonage.com if you have any questions

Please be advised that we are observing message delivery degradation towards AT&T Mexico. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo and Hutchison networks in Indonesia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Please be advised that we are observing message delivery degradation towards Tigo Colombia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

We are currently investigating a connectivity issue that impacted the video platform in the EU region between 07:26 UTC and 07:28 UTC on 6 January 2026. During this time, you may have experienced connectivity issues, particularly with archive and broadcast requests, if those requests were routed through the impacted server. We will provide further updates as soon as more information becomes ava...

Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network. Some messages that are concatenated are delivered as multi-parts instead of one long message. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.