Zoom

We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We have resolved a service degradation with Zoom Contact Center in North America Region. Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Phone Outbound Calls in India. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 2026-03-31 11:08 to 12:25 UTC users might have experienced issues with Zoom Phone outbound calls in the Hyderabad region. We have successfully resolved this issue. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation Affecting Zoom Chat File Uploads Intermittently in the APAC Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 03/18/2026, Between 7:25 UTC to 8:05 UTC, users may have experienced issues with accessing some of the webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics. This incident has been resolved and the affected services have been restored.

Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.

We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with Real Time Media Streams. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting any file related operations in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affected services have been restored.

We are currently investigating a service degradation for a subset of users that is only impacting the offline status for Zoom Rooms in the admin dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating an issue where Zoom Rooms are not able to join Microsoft Teams Meetings Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

A subset of customers globally are observing messages being delayed for delivery. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.