Zscaler

Zscaler has detected an issue with its Shanghai IV, Shanghai VI datacenter and is currently investigating the matter. Customers may experience intermittent disconnects, authentication failures, degraded performance, or increased latency when accessing international destinations. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. For more informat...

Zscaler has detected an issue with its Shanghai, Shanghai II, and Beijing III datacenters and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progres...

Zscaler is investigating an issue impacting customers performing new Cloud Connector and Branch Connector deployment operations across zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net Cloud. Existing Cloud Connector and Branch Connector instances remain unaffected. Customers attempting to deploy new Cloud Connector or Branch Connector instances may experience deployment failures. Newl...

Zscaler has detected an issue with its Shanghai IV, Shanghai VI datacenter and is currently investigating the matter. Customers may experience intermittent disconnects, authentication failures, degraded performance, or increased latency when accessing international destinations. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. For more informat...

Zscaler has detected an issue with its Shanghai, Shanghai II, and Beijing III datacenters and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progres...

Zscaler is currently investigating reports of an issue with its Atlanta II datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Se...

Zscaler has detected an issue with its Rio de Janeiro I datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updat...

Zscaler is investigating reports of an authentication issue affecting a subset of Android users who authenticate using Microsoft Entra ID. Impacted users may encounter an error stating “SSL Error occurred. The server certificate is not trusted” when attempting to sign in to the Zscaler Client Connector.We will continue to provide updates here as the investigation progresses. For detailed update...

Zscaler has detected an issue with its Mumbai VI datacenter and is currently investigating reports of slowness. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed upd...

Zscaler has detected an issue with its Capetown IV and Johannesburg III datacenters and is currently investigating the matter. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and...

Zscaler has detected an issue with its Kingdom of Saudi Arabia I datacenter and is currently investigating the matter. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additio...

Zscaler is investigating reports of connectivity issues impacting customers connecting through the Sydney III (SYD3) and Canberra I (CBR1) data centers. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. Our teams are actively engaged in the investigati...

We are investigating an issue with audit logs on the Mobile Admin portal on all the ZIA Clouds.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Zscaler is currently investigating reports of an issue with its Sydney III datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Se...

Zscaler has detected an issue with our Capetown IV datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, p...

Zscaler has identified an issue within Cloud Browser Isolation (CBI) impacting customers with legacy isolation SKUs. Affected customers may experience difficulties when attempting to create or modify isolation profiles. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (...

Zscaler has detected an issue with its Capetown IV datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, p...

Zscaler has detected an issue with the administration UI on its zscalerone.net,zscalertwo.net,zscalerthree.net,zscloud.net and zscaler.net Clouds.. Customers might face delays with new policy activation made on the ZIA Administrator UI.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer ...

Zscaler has detected an issue with the administration UI and user authentication on its zscaler.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Zscaler is currently investigating reports of an issue with its Kuala Lumpur I, Seoul I, Singapore IV, Singapore V, Tokyo IV, Tokyo V datacenter. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and updates will be posted there as they become avail...